There is a common point of confusion regarding TurboTax activation: InstallTurboTax.com is intended for TurboTax Desktop software, whereas TurboTax Online runs directly in your web browser without requiring installation.
If you purchased a retail code card or digital activation code from a retailer such as Amazon, Costco, or Walmart, follow the instructions below according to your product type.
Scenario A: Activating a Retail Code for TurboTax Online
If you purchased a code specifically for TurboTax Online, follow these steps:
Step 1: Visit the Activation Page
- Open your preferred web browser, such as Google Chrome, Safari, Microsoft Edge, or Firefox, and navigate to: turbotax.com/activate
- Use the official activation page to redeem your eligible product code.
Step 2: Sign In or Create an Intuit Account
- Sign in using your existing Intuit account credentials.
- If you are a new user, select Create Account and follow the on-screen instructions to register.
Step 3: Enter Your Activation Code
- Locate the activation code in your purchase confirmation email or on your physical retail card.
- Enter the code in the required field. Follow the instructions displayed on the activation page to complete the redemption process.
Step 4: Start Your Online Tax Return
- Once your code has been successfully redeemed, follow the on-screen instructions to access the eligible TurboTax product.
- Select Get Started to begin preparing your tax return online.
Note: Activation procedures and code formats may vary depending on the product and retailer. Make sure your code is specifically intended for TurboTax Online.
Scenario B: Installing and Activating TurboTax Desktop
If you purchased the TurboTax Desktop CD or download version, follow these steps to install and activate the software.
Step 1: Visit InstallTurboTax.com
- Open your web browser and go to: installturbotax.com
- This portal is intended for downloading eligible TurboTax Desktop products.
Step 2: Sign In to Your Intuit Account
- Sign in with your existing Intuit account or create a new account if necessary.
- Use the account associated with your TurboTax purchase whenever applicable.
Step 3: Enter Your License Code and Download the Installer
- Enter your product license code when prompted.
- Select the appropriate version for your computer, either Windows or Mac, and download the installation file.
- Before downloading, verify that your computer meets the system requirements for the specific TurboTax Desktop version you purchased.
Step 4: Install the Software
Locate the downloaded installation file on your computer.
- Windows: Open the downloaded
.exefile. - Mac: Open the downloaded
.dmgfile, if provided, and follow the installation instructions.
Follow the on-screen prompts to complete the installation.
Step 5: Activate TurboTax Desktop
- Launch the installed TurboTax application.
- When prompted, enter your license code to activate the software. Follow the remaining on-screen instructions to finish the activation process.
- Once activation is complete, you can open TurboTax Desktop and begin preparing your tax return.
Which Activation Method Should You Use?
| Product Type | Where to Start |
|---|---|
| TurboTax Online | turbotax.com/activate |
| TurboTax Desktop CD/Download | installturbotax.com |
Important: Before entering your activation code, confirm whether your purchase is for TurboTax Online or TurboTax Desktop. The two products use different activation processes, and a code for one product may not work with the other.
For the most accurate instructions, refer to your purchase confirmation email or the product packaging.

