How to Get Started with TurboTax Online from turbotax.com/activate

Visit turbotax.com/activate, sign in or create your Intuit account, enter the activation code from your retailer purchase, and start preparing your tax return online.

Steps to Get Started with TurboTax Online

1. Go to turbotax.com/activate in a secure browser.
2. Select I have an account if you already use Intuit, or choose Create an account if you are new.
3. Sign in to your Intuit account using your email address and password.
4. On the Welcome to TurboTax—let’s get started screen, locate the Activate your purchase section.
5. Enter your 16-character activation code exactly as shown, without adding spaces.
6. Select Continue, then choose Finish activation.
7. Select Start my taxes to open TurboTax Online and begin your return.
8. TurboTax activation codes are typically found on a retailer receipt, product packaging, or purchase confirmation email.

Finding Your Activation Code

• Check the retailer receipt, the card inside the product box, or the email confirmation from your purchase.
• The code is usually 16 characters and may appear in the format XXXX-XXXX-XXXX-XXXX.
• Only one TurboTax Online code can be linked to an Intuit account per tax year.

If Your Code Does Not Work

• Confirm that you entered the code correctly and selected the TurboTax Online product matching your purchase.
• Check whether the code has already been redeemed on another Intuit account.
• Contact the retailer or Intuit support if the code is missing, unreadable, or still fails after verification.

Tips for Secure Activation

• Use only the official turbotax.com/activate page when entering your code.
• Keep your activation code private and avoid sharing it with anyone.
• Sign out after activation if you are using a shared or public computer.